Takedown policy of digitised content

Takedown policy

The RHN Archives Service is committed to making digitised content available online. Although every effort has been made to identify and contact rights holders, we recognise that sometimes material published online may be in breach of copyright laws, contain sensitive personal data, or include content that may be regarded as obscene or defamatory.

If you are a rights holder and are concerned that you have found material on our Digital Collections repository for which you have not given permission, or that is not covered by a limitation or exception in national law, please contact us in writing stating the following:

  • Your contact details.
  • The full archive reference and title of the material, sufficient to identify it without ambiguity.
  • The full URL where you found the material.
  • The reason for requesting the removal of the material.
  • Proof that you are the rights holder and a statement that you are the rights holder or are an authorised representative.

Contact Details:

RHN Archive Service
Royal Hospital for Neuro-disability
West Hill
London, SW15 3SW
Email: institute@rhn.org.uk

Notice and Takedown procedure:

Upon receipt of notification, the ‘Notice and Takedown’ procedure is then invoked as follows:

  • We will acknowledge receipt of your complaint by email or letter and will make an initial assessment of the validity of the complaint within ten working days.
  • Upon receipt of a valid complaint the material will be temporarily removed from the online catalogue pending an agreed solution.

The RHN Archive Service will resolve the issue swiftly and amicably and to the satisfaction of both parties, with the following possible outcomes:

  • The material is left unchanged, or
  • The material is replaced with changes, or
  • The material is permanently removed.

If the RHN Archive Service and the complainant are unable to agree a solution, the material will remain unavailable through our repository until a time when a resolution has been reached.